SHIPPING POLICY

SHIPPING/ DELIVERY :

Creating Your Beautiful shop currently delivers within Australia only.

Processing and packing time is 1-4 business days from the day of purchase. The only exception to this is weekends and public holidays.

All items are packed with care and love, so they arrive safely to you in good condition.We are not liable for any lost items or those that may be damaged during transit with Australian Post.

If your item arrives damaged, please contact us right away with photos of the damaged package. Please include your name, order number or receipt, and any relevant information.We will initiate an investigation with the Australian postal service and we will determine a suitable resolution based on the specific circumstances involved. Email us at skye@creatingyourbeautiful.com.au

Any orders that are “returned to sender” due to incorrect shipping details provided by you, will incur additional fees if it’s to be re-directed to another address.

Please allow standard Australia Post shipping times for your parcel to arrive and we cannot be responsible for any delays.

Shipping Rates:

Flat rate within Australia:

$10.00 - Standard with tracking (2 - 6 days anywhere in Australia)

$14.00 - Express with tracking (1 - 3 days anywhere in Australia)

To minimise our impact on the environment we use recyclable and/or compostable shipping packaging when possible, as well as sustainable acid free tissue paper and stickers that use soy based inks. All fragile items are carefully packaged to prevent breakage. Currently, we utilize bubble wrap for these fragile products, but we are exploring more sustainable alternatives for the future. In the meantime, we kindly encourage you to reuse the bubble wrap when possible, rather than discarding it.